Privacy Policy
At The Vibrant Soul Media, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
We may collect the following types of information when you interact with our website:
- Personal Information: When you create an account, place an order, or contact us, we may collect personal information such as your name, email address, phone number, and shipping address.
- Payment Information: We collect payment details when you make a purchase. This information is processed securely through our payment processor and is not stored on our servers.
- Browsing Data: We may collect information about your device, IP address, browser type, and usage patterns through cookies and similar tracking technologies.
2. How We Use Your Information
We may use your information for the following purposes:
- To process and fulfill your orders.
- To communicate with you about your account, orders, and promotions.
- To improve our website, products, and services.
- To personalize your shopping experience.
- To respond to your inquiries and provide customer support.
3. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: We may engage third-party companies to help us operate our website and provide services, such as payment processing, shipping, and marketing. These parties have access to your information only to perform specific tasks on our behalf.
- Legal Compliance: We may disclose your information when required by law or in response to legal requests.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of any inaccuracies in your information.
- Request deletion of your personal information.
- Opt out of receiving marketing communications from us.
To exercise these rights, please contact us at [your email address].
6. Cookies
Our website uses cookies to enhance your experience. Cookies are small files that are stored on your device and help us analyze website traffic and personalize content. You can choose to accept or decline cookies through your browser settings.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us